Subject: English Language Test - Nidhi Kawal
From: Nidhi Kawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Mar 2023 00:22:12 -0500

| | Foreign Language Screening Test

Name | Nidhi Kawal    /  (91) 9871509321    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Thank you for reaching out with us, we are happy to serve you.

We are happy to inform you that we already dispatch your product but our courier team is unable to reach out you because of your incorrect address.

We requested you to please update your address for fast delivery.

In case still you face any issue please revert us via email or call.

Thank you

Team babyshop

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Thank you for reaching out with us. We are sorry for this issue. We are always care for customer.

Our team will get in touch with you.

Thank you

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