Subject: Arabic Language Test - RIYAS ABDUL HAMEED
From: RIYAS ABDUL HAMEED <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 03:11:47 -0500

| | Foreign Language Screening Test

Name | RIYAS ABDUL HAMEED    /  (91) 8056622120    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer  ,

We have send the courier as per given address but unfortunately given address was wrong kindly provide valid address we will send the courier to your address

Regards ,
Xxx

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

We will send our staff members to your house.  And check and resolve the issue

Regards ,
XXX

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