Subject: English Language Test - Muzammil Ahamed
From: Muzammil Ahamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Mar 2023 01:05:46 -0500

| | Foreign Language Screening Test

Name | Muzammil Ahamed     /  (91) 8939017286    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thank you for contacting.My name is Muzammil, and I will tell you your correct status.We took your bag to the delivery point, but it was returned because it had the wrong address.If you give us your correct address,we will deliver it to your bag with in three days, and if you want any help with my side, please tell me and I will help you.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Thank you for contacting chat box team. My name is muzammil,please tell me what kindly of policy you are taking from the showroom and kindly share the TV cabinet scratches pictures we will check and get back to you as soon as possible.

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