Subject: English Language Test - SHUJAAT ALI
From: SHUJAAT ALI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Mar 2023 01:37:18 -0500

| | Foreign Language Screening Test

Name | SHUJAAT ALI    /  (+91) 8266965664    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam
I will pay attention to consider your queries and takes complaint.Your order is received to wrong address due to insufficient or incomplete address.Your Order will be send soon within three to Four working days. We apologize it for the inconvenience.Thanks for contact us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Mam
I will pay attention to consider your queries and takes complaint.Our team will reach your house within 3 to 4 working days to your address. You can show your product and complaint to our team and our team solve your issue according to company terms and conditions.We apologize it for the inconvenience.Thanks for contact us.

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