Subject: English Language Test - Biji Mathew
From: Biji Mathew <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Mar 2023 00:32:13 -0500

| | Foreign Language Screening Test

Name | Biji Mathew    /  (91) 9643236232    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all I'm really sorry for the inconvenience caused to you, your order is shipped at the same day and we got a report from the delivery agent that customer address is incorrect.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Heje

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