Subject: English Language Test - Mahanty Gautam
From: Mahanty Gautam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Mar 2023 04:50:34 -0500

| | Foreign Language Screening Test

Name | Mahanty Gautam    /  (91) 8700978482    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear  Sir,

We found a request from your side for a delay in delivery issues, I can consider your request .

A kind of request to you where you give the incorrect address we found kindly, please update the address on the same mail so it can help me out as to as soon as deliver your product to your doorstep. Sorry for the inconvenience

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,

We get  a request from your side for a product issue in delivery time , I can consider your request for a better relevance of your problems can you share of the picture and Invoice copy of the product I can help you out as soon as .

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