Subject: Arabic Language Test - Binyameen Niyaz Mohammed
From: Binyameen Niyaz Mohammed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 28 Feb 2023 00:24:08 -0500

| | Foreign Language Screening Test

Name | Binyameen Niyaz Mohammed    /  (+91) 9518115226    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,
We are already sent your order but your address was wrong due to this problem your order returned,
Kindly we request you to provide us correct shipping information/address we will sent you on correct shipping address
Thanks
Have a great day

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir
We received your complaint about the TV cabinet,
Sorry for this problem but we sure, we will replaced your item and not give any chance for this mistake in future.
Thank you

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