Subject: English Language Test - Jitendar kumar
From: Jitendar kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Feb 2023 02:06:16 -0500

Foreign Language
Screening Test

Name

Jitendar
kumar    /  (243122) 9758069551    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Good afternoon mr Trump

We are very apologise for the delay of your product which we have some
misunderstanding with our courier partner related to your current adress but we
are on the working process reach out at your current adress which is
mantion by you but the courier partner write mistakenly wrong. Your
problem will resolve with in 2 working days.

Than and regard.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hii
abdul

I apologise for you concern. We will consider you problem and try to resolve out
the problem as soon as possible.our team will work on this  issue And with
in 2 working days order will be replaced with the new one we raise your concern
we will reach out to you shortly.

Cheers !