Subject: English Language Test - Ashutosh Kumar
From: Ashutosh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Feb 2023 00:59:43 -0500

| | Foreign Language Screening Test

Name | Ashutosh Kumar     /  (110092) 9608040811    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To: [email-masked]
From:Babyshop.com
Sun- Reply to non-delivery of the order

Respected MaM,
This email is in regarding order number ZKIKBAG-1002 which was supposed to have reached you by now.Unfortunately, the courier company could not carry on with the required process as the address with two telephone number as to the person who we can contact while making the delivery.

Another way of completing the order is by contacting the courier company whose number 9856842276 and providing him with your exact location or going to the courier company yourself and collecting it.
Extremely sorry that you had to go through this experience with us

Thanking you,
For Babyshop.com company
Customer Service Representative
Ashutosh kumar

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | To:

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