Subject: English Language Test - Gaurav Srivastava
From: Gaurav Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Feb 2023 03:10:50 -0500

| | Foreign Language Screening Test

Name | Gaurav Srivastava     /  (91) 7007129707    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all, if the address seems to be wrong than the company should try to contact the customer and make him aware of the glitch related,as the tracking of order is possible only if we have an address for the delivery to be reached.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We're really sorry for the inconvenience but we promise to look into the matter as soon as possible.

| |