Subject: English Language Test - Shreya Agarwal
From: Shreya Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Feb 2023 00:40:51 -0500

| | Foreign Language Screening Test

Name | Shreya Agarwal     /  (+91) 8979714933    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As I checked the packaged was successfully shipped from our side the courier team has been trying to contact on your address i request you please check your  delivery address  once and update .I am also raising a ticket i assure you you will receive your package as soon as possible we put all my efforts. I am sorry for the inconveniences caused from our side.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am sorry for the inconvenience please be assured I will definitely help you with this issue .I request you please share the images .I assure you we will definitely help you from our side With the best possible solution.Once again we are very sorry.

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