Subject: English Language Test - ashish diwakar
From: ashish diwakar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Feb 2023 07:07:32 -0500

| | Foreign Language Screening Test

Name | ashish diwakar    /  (201301) 8368778953    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Our courier partner tried to deliver your order, but due to an incorrect address, delivery was unsuccessful. After this call, you will get a mail. Please fill out the correct address with your area code. In the next 2 days, you will get your order.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Please apologise to us for the inconvenience caused you. This is something we don't believe you experience. So don't you worry; we will help you in every single possible way. I have already escalated your issue to the concerned party, and they will contact you soon.

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