Subject: English Language Test - Faroz Ahmad
From: Faroz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Feb 2023 05:03:51 -0500

| | Foreign Language Screening Test

Name | Faroz Ahmad    /  (91) 7889795253    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We sorry for the inconvenience caused. As I can check your order status  you have provided us incorrect address. Please provide me correct shipping address. We will deliver your product as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are sorry to hear that you are facing this issue. I will raise a ticket for backend team our team will shortly contact you and your product  will be replaced.
Thanks you.

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