Subject: English Language Test - Anukriti sharma
From: Anukriti sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Jan 2023 04:33:59 -0500

| | Foreign Language Screening Test

Name | Anukriti sharma    /  (+91) 7452918673    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To: Customer
Cc:
Subject: Regarding your order
Hi,
As you have ordered the hand bag from our site i wnat to inform you that our courier service is trying to reach your address but no one recieving that courier so i request you to please update your current address. so you can get your order without any problem.
Thank
Regards
Babyshop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To: Abdul
Cc:
Subject: Replacement of cabinet
Hi,
As we recieved an email regarding your complaint of cabinet dont worry your product will be replaced and installed again sorry for the inconnvience.
Thanks
Regards
Babyshop com

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