Subject: English Language Test - Suman Ranjan
From: Suman Ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Jan 2023 05:20:40 -0500

| | Foreign Language Screening Test

Name | Suman Ranjan     /  (91) 7632016556    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To - Mr .ex
From- babyshop pvt.ltd
(Xxxxxxxxxxxxx)
Subject - Regarding coustomer completed.
Dear sir/maam
With due respect i wanna to explain that from my side order is delivered to the courior company at the same day when the order was placed,
There might be some problem in deliver address,
So, please check it first..
Thanks and regards
Babyshop pvt.ltd

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To -  Mr. ex
From - Homebox team
Subject - Regarding costumer complaint
Dear - Sir/ Ma'am
With due respect i waana to explain that from my side during installation time everything is ok, after that it's not our responsibility that what happens or not,
You have to check during installation process
But there is no need to sorry for that
Form our side our team will check it first if there is any problem from our side then we will follow the rules ( terms and conditions).
Thanks and regards
Homebox team

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