Subject: English Language Test - Ayushman Pratpa Singh
From: Ayushman Pratpa Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 16:42:35 +0000

| | Foreign Language Screening Test

Name | Ayushman Pratpa Singh     /  (91) 8840164916    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,
Our Courier partner tried to deliver your product but couldn't deliver it to you because of your incorrect address which was provided you. So please provide us the correct address details so that our delivery partner can reach out to you and deliver your package,
Thank-you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,
Please Attach Images of your T.V Cabinet Where it has scratches. Our team will review it and we will get back to you in 24 Hrs.
Thankyou

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