Subject: English Language Test - Vivek Kumar
From: Vivek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Jan 2023 04:06:55 -0500

| | Foreign Language Screening Test

Name | Vivek Kumar    /  (+91) 8279359922    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | The handbag you ordered 14 days ago has a wrong address. Please update your address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear Customer We Will Help You In Every Possible Way We Are Sorry You Received Damaged Pack We Will Try Our Best To Replace Your Product

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