Subject: English Language Test - Aman Kumar
From: Aman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Jan 2023 02:37:49 -0500

| | Foreign Language Screening Test

Name | Aman Kumar    /  (+91) 7408931983    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | sir/mam we tried to reach your location to give you your ordered #handbag unfortunately our delivery boy is unable to find your location contact u.kindly set and recheck your delivery location and call on 9 to pick up your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We are sorry to announce that your refund request is rejected due to your violation of the Refund and Return Policy
If you have further questions please contact us at +91-1234567890 or email [email-masked]

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