Subject: Arabic Language Test - Ansari Yasar
From: Ansari Yasar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Dec 2022 08:12:28 -0500

| | Foreign Language Screening Test

Name | Ansari Yasar    /  (+91) 09975883699    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello (Customer Name)!

Thank you for contacting us regarding your query and sorry for the delay in your order. After checking with the courier partners, we found that the address given by you was incorrect, and your order has been returned to our warehouse.

Kindly, send us an email with your current or relevant address and we will try to dispatch your order as sooner time possible!

Best regards,
BabyShop!

مرحبًا (اسم الفلان)!

نشكرك على الاتصال بنا بخصوص استفسارك ونأسف للتأخير. بعد التحقق من شركاء البريد السريع ، وجدنا أن العنوان الذي قدمته غير صحيح ، وتم إرجاع طلبك إلى مستودعاتنا.

يرجى إرسال بريد إلكتروني إلينا، يحتوي على عنوانك الحالي أو ذي إتصال معك وسنحاول إرسال طلبك في أقرب وقت ممكن!

مع أطيب التحيات،
بيبي شوب!

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

We are sorry for the inconvenience. Kindly share the photos of the cabinet from different sides and send them to us.

Our team will look into it and contact you in sooner time possible.

Baby shop Team!

عزيزي عبدل ،

نحن نأسف للإزعاج ما جرى بك. يرجى مشاركة صور المرحاض (الخزانة) من جهات مختلفة وإرسالها إلينا.

سيبحث فريقنا في أمرك المهم ويتصل بك في أقرب وقت ممكن.

بيبي شوب!

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