Subject: English Language Test - Shruti Singh
From: Shruti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Dec 2022 06:00:29 -0500

| | Foreign Language Screening Test

Name | Shruti Singh    /  (110014) 7004438878    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We are regret to know that you are facing such issues.
As we have checked we are trying to resolve this.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

We regret to know that you are facing such issues.
We are looking for your concern and we have arranged the team they ll come to check and will try to resolve this issue .

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