Subject: English Language Test - MOHAMMAD FAIZ
From: MOHAMMAD FAIZ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Dec 2022 02:03:38 -0500

| | Foreign Language Screening Test

Name | MOHAMMAD FAIZ    /  (91) 9997977078    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We will aske to the customer about this on telliphonically what is the reason of your wrong address when he will say that this not my mistake company will check again his address an will show them kindly see this is your address as per you was wrote when you are ordering your order after we will think that what can we will do how can we solved this problem who will be better for us and our good customers.
Thanku

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Company should say that this thing you can return if you will find any scratches within days.after that  we will not give any responsibility from our company or side this is your responsibility our good customers
Thanku so much

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