Subject: English Language Test - Ashish Kumar
From: Ashish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Dec 2022 01:37:26 -0500

| | Foreign Language Screening Test

Name | Ashish Kumar    /  (+91) 8077286033    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Dear,

This mail is regarding the quarry that your order had not been delivered to you yet.

We had check the status for your order with our courier company, the courier tried to deliver the order to your address but as per the courier company your address is showing wrong.

Kindly check and update your current address so that the order will be deliver.

Thank you contacting us. Have a great day.

Regards,
Babyshop

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul,

We got your quarry. We highly apologise for the inconvenience.

We will check with our team for your issue. If any dispensary would be there then our concern team will reach to you and help you in a better way.

Thank you for contacting us. Have a great day.

Regards,
Homebox

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