Subject: English Language Test - Digvijay Singh
From: Digvijay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 8 Dec 2022 02:52:37 -0500

| | Foreign Language Screening Test

Name | Digvijay Singh    /  (+91) 8077596979    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir,
Thank you for contacting with us
Sorry for the inconvenience as courier company try to deliver your package on the same updated address which is wrong so kindly share your correct address so courier company will deliver your package ASAP
thanks and
Regards
Digvijay singh

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/Mam ,
Thank you for shopping with us
And regarding your TV cabinet kindly shared your order details with us so we process the next step to change or refund your money process on priority .
Thank and regards
Team home box

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