Subject: English Language Test - Pranjul Baranwal
From: Pranjul Baranwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Dec 2022 00:27:13 -0500

| | Foreign Language Screening Test

Name | Pranjul Baranwal    /  (91) 7985672313    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We are sorry to say that your shipping address is not correct so we were unable to deliver your order on time  . Kindly update the address . For any further queries you can contact us .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am very sorry for the inconvinience. I suggest you to register your complain along with the photo of product and invoice on our complain portal. I will then be able to issue the replacement for the product.

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