Subject: English Language Test - Rashmi Semwal
From: Rashmi Semwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Nov 2022 06:50:53 -0500

| | Foreign Language Screening Test

Name | Rashmi Semwal     /  (246149) 7668106370    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/Mam
We tried to reach at your location to give you yours orderesd (handbag) unfortunately our delivery boy is unable to find out your location and contact you.
Kindly set and check your delivery location again ...
Thankyou.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir/Mam
Sorry for this , somebody will come from our team  and he will fix your problem fastly . From the next time this will not happen.
Thankuhh

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