Subject: Arabic Language Test - Mohd Maaz
From: Mohd Maaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Nov 2022 02:33:19 -0500

| | Foreign Language Screening Test

Name | Mohd Maaz    /  (91) 8840645758    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hloo
Madam/sir
Thanks for contact us .we are very happy to talk with you.
Sir you shopped a goods from our company.we are send you already your goods.But unfortunately your address we get wrong
I request to you that will be contact with us  soon
Regards
Mohd Maaz

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hloo
Madam/sir
Thanks for contact us .we are very happy to talk with you.
Sir you shopped a goods from our company.we are send you already your goods.But unfortunately your address we get wrong
I request to you that will be contact with us  soon
Regards
Mohd Maaz

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