Subject: English Language Test - Aravind Subramanian
From: Aravind Subramanian <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Nov 2022 02:09:51 -0500

| | Foreign Language Screening Test

Name | Aravind Subramanian    /  (+91) 9654721959    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First, I will read the hole story with attention . I will make sure if I didn't miss any point and get confirmation of the customer and update the address. Inform it to the customer and try to calm him/her down. If customer refuse for any change i would suggest him to update his security credentials.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I will raise a request for a proper investigation from our team end and if it is damaged before unboxing then I will escalate the issue.

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