Subject: Arabic Language Test - Rashid Ashraf
From: Rashid Ashraf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Nov 2022 08:52:46 -0500

| | Foreign Language Screening Test

Name | Rashid Ashraf    /  (250104) 09557479528    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Don't worry sir or ma'am
I check what about your order
we shipped your order 14 days back but you told me today nothing your order will reach to you as soon as and  we inform you.
Thanks for helping us

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Ok Abdul ji first of all you should check before our installation team leaving  your place it's your responsibility sir but don't worry ia trying my best how to help you I will talk our seniors about your requirement and need.
Thanks for connecting us
Keep shopping from our store.

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