Subject: English Language Test - Sandeep Kumar
From: Sandeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Nov 2022 04:40:59 -0500

| | Foreign Language Screening Test

Name | Sandeep Kumar     /  (110005) 9129174714    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First of all we will talk to the customer then after that we will get the correct address from him and then we will get the goods delivered again in that address and once again we will apologize to them that due to your small mistake I could not deliver the goods due to which I apologize to you  I like
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | sorry sir I apologize to you that the mistake that has been made from our side will not happen again sir your poori will be helped go to the app from where you placed the order and click on the return request and send a mail sir  In a few days, a new item will be given to you after taking that item and I once again apologize to you for this, now there will be no mistake again sir.

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