Subject: English Language Test - Suhail Khan
From: Suhail Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Nov 2022 16:57:28 -0500

| | Foreign Language Screening Test

Name | Suhail Khan    /  (+91) 7084204431    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

As per your complain, We found your adress is not appropriate so our courier company unable to reach you.

Kindly provide us detail adress to deliver your product and feel free to contact us as we are here to help you.

Regards
Suhail khan
(ABC company)

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,

Your complain regarding demage TV Cabinet has been registered. We assure you as per our company policy we help you soon.

Thanks for contacting us.

Regards
Home box team

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