Subject: English Language Test - Gulam Murtaza
From: Gulam Murtaza <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Nov 2022 11:54:07 -0500

| | Foreign Language Screening Test

Name | Gulam Murtaza    /  (233300) 7317657293    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thank you very much for using our product. Please, Trying hard to courier your item but your address is incorrect  kindly let us know your correct address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We have noted your request, please wait, you will receive a positive reply as soon as possible.

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