Subject: English Language Test - Sachin Kashyap
From: Sachin Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Nov 2022 00:57:12 -0500

Foreign Language
Screening Test

Name

Sachin
Kashyap    /  (91) 7033040981    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi ma'am

You hand bag has reached to your local courier office but our courier is having
trouble to reach you.

Please update your address so that we can deliver you hand bag as soon as
possible.

Sachin

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi Sir,

Sorry for the inconvenience happened to you. Our team will reach you soon to
check the TV Cabinet and once they confirm the issue, it will be replaced.

Sachin