Subject: English Language Test - veena siva nagamani beeraka
From: veena siva nagamani beeraka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Nov 2022 05:09:48 +0000

| | Foreign Language Screening Test

Name | veena siva nagamani beeraka    /  (91) 8978006465    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam ,

we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Date

(leave a line)

2.Your address

(leave a line)

3. The Manager,

(Name of the showroom)

(Name of the city)

4. Dear Sir/ Ma'am

sub: I want the unit to be returned and replaced with a new unit or give me my money back.

Hi Homebox Team,

I purchased a TV Cabinet from you last week, and your team installed it this morning in my house. After your team left I notice that the cabinet has too many scratches on it.

I want the unit to be returned and replaced with a new unit or give me my money back.

Abdul.

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