Subject: English Language Test - Sunil Kumar
From: Sunil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Nov 2022 09:10:25 -0500

| | Foreign Language Screening Test

Name | Sunil Kumar    /  (11) 6204054428    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,
We have received your order but we haven't any address detail regarding to your provided information.
Please provide us your correct location so that our team tries to deliver your order on time

If you have any query regarding to your order.you can contact us on 558565 or [email-masked]

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,

We have received your problem but our company have certain rules which we have instructed You before delivery of the product

You must have to check the product when you receive either it is good or not but don't worry we have 7 days replacement warranty.
Our team will replace your order within 3 days
**term and condition applied **

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