Subject: English Language Test - Indresh Yadav
From: Indresh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Nov 2022 01:28:33 -0400

| | Foreign Language Screening Test

Name | Indresh Yadav    /  (462022) 7880742912    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | If the PIN code is correct, then by taking the address from the customer, the ordered goods can be sent to that customer.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | We should try to convince the customer first, if the customer does not listen to us, then the next action to be taken, we can take advice from everyone.

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