Subject: English Language Test - Rohit Sharma
From: Rohit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Nov 2022 04:26:06 -0400

| | Foreign Language Screening Test

Name | Rohit Sharma     /  (110084) 8448912152    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Above the assuming..i am the customer service representative.. I have to answer that .....
Dear sir/mam
I was supposed to hear reached you by now... Unfortunately,the courier company could not carry on with the required processes the address was wrong.I could be grateful to you.If you could send us the correct address with the telephone no..as to the person who we can contact while making the delivery ..

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I have to answer that ....
Dear sir....
i understand your problem so i will get your tv banged or replaced

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