Subject: English Language Test - Santanu Chakraborty
From: Santanu Chakraborty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Nov 2022 04:36:04 -0400

| | Foreign Language Screening Test

Name | Santanu Chakraborty    /  (91) 8076425271    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello,

Greetings of the day!

Please share your current address with landmark by this running mail.Also we expect from you, will share your live locations as per mentioned mobile number: 9934528766. Don't worry this mobile number is our exicutive number.After receiving your location he will successfully deliver the order.

Regards
Aman

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Hope you are well.We would like to inform that you are valuable customer of Homebox.First of all thank you for purchasing TV cabinet from our company.
Please note that our team generally checked the items before shipped,also we provide good packaging for every items.For your reference our company always mentain customer satisfaction.If you will want to images of TV cabinate before packaging we will share.
Also note that we have no replacement scheme.
So please sent a request mail regarding this.Our exicutive will come your house and collect the cabinate,but all process will complete after submit the installation charges.

Regards
Atul
Exicutive of Homebox Team

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