Subject: English Language Test - mayank n/a
From: mayank n/a <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 1 Nov 2022 04:54:26 -0400

| | Foreign Language Screening Test

Name | mayank n/a    /  (+919528741887) 9528741887    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

TO THE COSTUMER
FROM -ABC
SUB-STATUS OF THE ORDER

DEAR SIR,
I AM MAYANK  THIS MAIL IS REGARDING YOUR RECENT PRODUCT WEHICH IS SHIPPED AND OUR CURRIOUR PARTNER IS TRYING TO REACH YOUR ADDRESS BUT THE ADDRESS IS INCORRECT HENCE I REQUESTED YOU TO PLEASE UPDATE YOUR ADDRESS AS SOON AS POSSIBLE .

THANKYOU

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

TO -ABDUL
FROM -HOMEBOX
SUBJECT -REGARDING THE RETURN REQUEST

DEAR ABDUL,
THIS SIDE MAYANK FROM CONSIRN TEAM AS I CAN SEE YOU WANT TO RETURN YOUR PRODUCT BECAUSE THEIR WAS SOME SCRETICHES I APPOLOGISE FOR THE INCONVINIANCE ,I WAN TO TELL YOU THAT YOUR PRODUCT HAS NO NO RETURN POLICY HENCE WE ARE UNABLE TO RETURN YOUR PRODUCT .
THANKYOU
TEAM HOMEBOX

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