Subject: English Language Test - sukhvinder singh
From: sukhvinder singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 31 Oct 2022 06:40:28 +0000

| | Foreign Language Screening Test

Name | sukhvinder singh    /  (+91) 8433031760    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/mam we tried to reach at your location to give you yours ordered but our delivery person unable to find the your location and contact you,
Kindly set and check your delivery location again and call on *** to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Please accept my sincere apology on it. Rest assured, you are in safe hands.
As you are saying there are some scratches on the cabinet so for that as a token of apology I will compensate you with the some amounts. I know with this compensation the cabinet is not going to back in their condition but I hope it would make you happy.

And I will Expertise this concern to the "installation team" to not to repeat.

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