Subject: English Language Test - Rabindra Parida
From: Rabindra Parida <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 27 Oct 2022 14:52:37 +0000

| | Foreign Language Screening Test

Name | Rabindra Parida    /  (91) 6371690105    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear sir/mam,
We regret for your inconvenience. Your mentioned address on the order was found wrong. Kindly give us your proper address, so that we can deliver your products on your mentioned address safely.tank your for contact us.

Rabindra.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir/mam,
We regret for your inconvenience. Our team will replace it ,with a new one.Be patience, our team will reach you soon.thank you for your feedback

Rabindra

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