Subject: English Language Test - Sreeja SS
From: Sreeja SS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Oct 2022 10:47:08 -0400

| | Foreign Language Screening Test

Name | Sreeja SS    /  (91) 08950447091    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,

Your order has shipped. The courier agent couldn't reach to you.please recheck the given address  and get back to us. Thank you for shopping from babyshop.com.

Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir ,

Sorry for the inconvenience . Please update default product photos for confirmation. Once it is done please contact us . Thank you for shopping with us.

| |