Subject: English Language Test - Ambar Chaudhary
From: Ambar Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Oct 2022 10:10:51 -0400

| | Foreign Language Screening Test

Name | Ambar Chaudhary    /  (91) 8979427272    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Sir/Madam
Thank You For Contacting Us.
Soory For Inconvenience Sir/Madam
You Order Is Late Due To Wrong Adress.
Could You Please Update You Adress So I Can Update It And So You Get Your Order For You are Waiting For Last 14 Days.

THANK YOU SIR/MADAM FOR CONTACTING US.
AMBAR
COSTUMER CARE EXECUTIVE
BABYSHOP.COM

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir/Madam
Thanks For Contacting Us.
Soory For Inconvenience Sir/Madam
Your Problem Will Be Solved As Soon As Possible.
I Am Forwarding Your Problem To Our Senior Executive.
They will Reach To You Problem Soon
Your Problem Will Be Solved.

THANK YOU SIR/MADAM FOR CONTACTING US.
AMBAR
COSTUMER SUPPORT EXECUTIVE
HOMEBOX TEAM

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