Subject: English Language Test - Junaid khan
From: Junaid khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Oct 2022 09:37:23 -0400

| | Foreign Language Screening Test

Name | Junaid khan    /  (91) 9311042440    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi, ma'am/sir , How can I help you , can you please tell me your order number , okay ma'am/sir still your order in shipping,it will be delivered by tomorrow.
thankyou ma'am , have a nice day .

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Okay ma'am/sir , we going to take complaint of your TV cabinet, our campany will install a new cabinet instant of old .
Thanks, have a nice day.

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