Subject: Arabic Language Test - MAQSOOD AHMED
From: MAQSOOD AHMED <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Oct 2022 22:43:25 -0400

| | Foreign Language Screening Test

Name | MAQSOOD AHMED    /  (91) 9541845127    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

If customer address is wrong mentioned, then I have to tell first off all that you should update your address after that I will share same address to delivery boy for handover to right person his order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul.
As you are saying that the TV cabinet have scratch you have to return it with original bill after receiving the same we will deliver to you new cabinet.
Thanks.

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