Subject: English Language Test - Aayush Gaba
From: Aayush Gaba <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 Oct 2022 03:55:01 -0400

| | Foreign Language Screening Test

Name | Aayush Gaba    /  (91) 8860848408    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To: [email-masked]

From: [email-masked]

Sub: Answer to non-conveyance of the request.

Regarded Mam,

This email is in light of the email recieved by you on 29.08.22.

This email is with respect to arrange number GHIKBAG-2006 necessary which should have contacted you at this point. Tragically, the messenger organization couldn't continue with the necessary interaction as the location was off-base. I would be thankful to you in the event that you could send us the right location with two phone numbers regarding the individual who we can contact while making the conveyance.

One more approach to finishing the request is by reaching the messenger organization whose number is 9783927936 and furnishing him with your definite area or going to the dispatch organization yourself and gathering it.

Very grieved that you needed to go through this experience with us.

Expressing gratitude toward you,

For Babyshop.

Client care Delegate

Aayush gaba

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Thank you for contacting us regarding your refund request on TV Cabinet- TC-20016. We take pride in ensuring our  products always meet our customers' needs.

We are happy to inform you that your refund request falls within our policy and will be in processing upon 15 days after the product is shipped back to us.

You should expect to see 10000rs added to your bank account within 15 days or 15days after the product is shipped back to us. In the meantime, feel free to reach out using the contact information below if you have any questions, concerns, or something else I can assist with.

Customer care executive
Aayush gaba

[email-masked]

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