Subject: English Language Test - Ahammed shemeel
From: Ahammed shemeel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 22 Oct 2022 03:10:03 -0400

| | Foreign Language Screening Test

Name | Ahammed shemeel    /  (676302) 7736454556    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

The delivery of your order has been interrupted by the inaccuracy found in the address you provided.pls ensure the address whether it is valid .

warm regards
Baby shop.com

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul

Sorry for the inconvenience you had .you may return the cabinet now.After the checking, we shall refund or replace with a new unit according to your purpose.

regards
homebox

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