Subject: Arabic Language Test - Mohammed Moin
From: Mohammed Moin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Oct 2022 05:21:23 -0400

| | Foreign Language Screening Test

Name | Mohammed Moin    /  (+91) 8143581873    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello good afternoon sir!

Our courier company is trying to handover the order to you, but according to our courier the address is wrong, can you please share your address again.

Thank you sir.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello good afternoon Mr Abdul!

We apologize for the inconvenience, we'll replace a new unit as soon as possible.
Can you please share me few pics of scratches on the cabinet.

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