Subject: English Language Test - Ravi Yadav
From: Ravi Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 8 Oct 2022 08:55:49 -0400

| | Foreign Language Screening Test

Name | Ravi Yadav    /  (+91) 9810457603    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Sir ,

Sorry to inform you that your is delay because the mention address is not valid please provide us valid address of your to deliver your product ASAP.

If there is any other query or any other assistance

Please feel free to contact us

Thanks & Regards
Home box Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Very sorry to hear that about your product condition after our service don't worry i am raising a ticket regarding your problam and ASAP.

Please provide me some detail to help you more

Agent name
Your home address
Date
Service No

If there is any other query or any other assistance

Please feel free to contact us

Thanks & Regards
Home box team

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