Subject: English Language Test - Megha Chauhan
From: Megha Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 12:10:46 -0400

| | Foreign Language Screening Test

Name | Megha Chauhan    /  (+91) 8929986825    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/Mam,

Your order cannot be delivered, because the address given by you was incorrect.
Please provide any alternate address so we can reach you.

Thanks & regards

Megha Chauhan

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul,

Sorry for the inconvenience, our executive will contact you within 2 working days and will monitor the condition and resolve your problem accordingly.

Thanks & regards

Megha Chauhan

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