Subject: English Language Test - Subham Kumar Gupta
From: Subham Kumar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Oct 2022 09:41:01 -0400

| | Foreign Language Screening Test

Name | Subham Kumar Gupta    /  (05275) 6306396021    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Babyshop.com
Sorry sir we couldn't delivered your parcel at your address because your address
is wrong which you are applied
We tried many times but address is worng
Please provide right address place and name
Thank you sir

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry sir
I will  check on my store and then we will inform you regarding your complaint
Please give me few minute.we will response you.

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